Privacy Policy

Last updated: December 9, 2023

This Privacy Policy ("Policy") explains how Smart Panda Game Entertainment Technology Co., LTD. (referred to as "Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our mobile gaming applications and related services (collectively referred to as the "Services"). This Policy applies to all users ("User," "you," or "your") of the Services.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, you must not access or use the Services.

• 1. Information We Collect

1.1 Personal Information: We may collect the following personal information from you:

• 1) Contact information, such as your name, email address, and phone number;
• 2) Account information, such as your username and password;
• 3) Age or date of birth, gender, and location information.

1.2 Usage Information: We collect information about your use of the Services, including:

• 1) Device information, such as the type of device you use, unique device identifiers, and operating system;
• 2) Log information, such as your IP address, browser type, and language;
• 3) Game progress and statistics.

1.3 Cookies and Similar Technologies: We may use cookies, beacons, and other similar technologies to collect information about your online activities and preferences. This may include information such as pages viewed, time spent on the Services, and advertisements clicked.

• 2. Use of Information

2.1 We may use the collected information for the following purposes:

Provide and improve the Services, including personalized content and recommendations;

Process your transactions and provide customer support;

Communicate with you, including responding to your requests and inquiries;

Send you updates, newsletters, and promotional materials;

Analyze and monitor usage trends and preferences;

Protect the security and integrity of the Services;

Comply with legal requirements and enforce our rights.

• 3. Disclosure of Information

3.1 We may disclose your personal information to the following parties:

• 1) Service providers, contractors, and business partners who assist us in providing and improving the Services;
• 2) Third parties as required by law, including government authorities or law enforcement agencies;
• 3) Other parties in connection with a merger, acquisition, or sale of assets.

• 4. Do Not Sell My Personal Information

4.1 If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use.

Please refer to your operating system settings, or follow instructions below:

Android Users (version 2.3 and above)

To use the “opt-out of interest-based advertising” option, follow the instructions provided by Google here: Google Play Help.

iOS users (version 6 and above)

To use the “Limit Ad-Tracking” option, follow the instructions provided by Apple here: Apple Support Center

4.2 Please note that these are device settings and will disable interest-based ads from all providers, and not just for us. We have decided to offer this way of opting-out, as we estimate users will either want to receive interest-based advertising or no interest-based advertising at all. The above described way is most efficient to achieve that goal. While we do provide the possibility to opt-out of remerge processing only, that would only mean that someone else but us would deliver the exact same advertisements.

• 5. Your Rights

5.1 You have the following rights with respect to your personal information:

• 1) Right to Access: You have the right to request access to the personal information we hold about you and obtain a copy of such information.
• 2) Right to Rectification: You have the right to request the correction of any inaccuracies in your personal information.
• 3) Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
• 4) Right to Restriction: You have the right to request the restriction of processing your personal information under certain circumstances.
• 5) Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
• 6) Right to Data Portability: You have the right to request the transfer of your personal information to another party or receive it in a structured, commonly used, and machine-readable format.

5.2 To exercise your rights or if you have any questions or concerns regarding the processing of your personal information, please contact us using the information provided in Section 7.

• 6. Children's Privacy

6.1 The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately.

• 7. Changes to this Policy

7.1 We reserve the right to modify or update this Policy at any time. We will notify you of any changes by posting an updated version on the Services. The updated Policy will become effective on the date of posting.

• 8. Response to Data Requests

8.1 We will respond to your data requests within the timeframes and in accordance with the requirements set forth by applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

8.2 Upon receiving a valid data request from you, we will verify your identity and process the request accordingly. This may include requesting additional information or documentation to ensure the security of your personal information.

8.3 We will provide the requested information or actions without undue delay and no later than the time period required by applicable laws.

• 9. Contact Us

9.1 If you have any questions, comments, or complaints regarding this Policy or our privacy practices, or if you wish to exercise your rights, please contact us at: service@smartpandagame.com